Helanie Scott

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

April 21, 2014

Follow it Up! Conscientiously to Guarantee Progress

To Follow it Up! means more than checking up on the progress of your employees. It means to inspect what you expect, yes, but so much more. While many organizations perform poorly because of lack of follow-through, those that do better have leaders who go beyond holding their employees accountable to clearly defined expectations and tracking progress in regular reviews. Of course, those steps cannot be forgotten. They get things done. But that’s just the beginning. Follow it Up! to […]
April 14, 2014

Leadership Excellence for Align4Profit

It hardly seems like a week ago, but last Wednesday, April 9, Align4Profit was awarded the Top 3 Leadership 500 Excellence award for Midsize Leadership Partner & Providers. Roughly 1400 companies from around the world competed for awards in eleven categories. That puts Align4Profit in the top two percent when it comes to leadership excellence. According Debbie McGrath, CEO of HR.com., in the 2014 Global Leadership Excellence Forum press release, Leadership is an art that requires constant practice and focus […]
April 14, 2014

Wrap it Up! Clearly with 5 Ws and 1 H

It takes bold accountability to wrap up coaching conversations properly. And by “properly” I don’t mean for you to follow some prescribed or artificial way. Even though I prescribe specific goals to reach, the only measure of “properly” you should be concerned with is whether or not your conversation will achieve the results you expect. Even though I give you a question format to follow, the only mark you need to make is that you and your learner understand and […]
April 7, 2014

Talk it Up! Candidly with 3 kinds of questions

Anyone can talk. Very few people will remain quiet when asked for their observations. But we listen and come back only to those whose observations we find worthwhile. You can use this simple observation two ways. 1. Ask questions. 2. Improve your observations. Ask Questions Leaders’ attempts to lead productive conversations often get sidetracked. Their observations and directions fall on deaf ears. Both of these problems can be solved with questions. Rather than direct and talk throughout an entire Talk […]
March 31, 2014

Bring it Up! Courageously to avoid the Ugly Downside

It takes guts to deal with issues that tie a knot in your stomach. It takes courage to confront the people involved in those issues. But the rewards of resolving issues and helping employees meet your expectations more than make up for the difficulty. And as you get the hang of it, you’ll find it just gets easier and easier find the courage to Bring it Up! Some leaders are very good at introducing topics in conversation and coaching. Even […]
August 25, 2014

Cap Bad Habits with CHAP

Working with Emotional Intelligence at Align4Profit has brought us success in helping leaders break habits. We begin by working with the three fundamental elements of habit—Cue, Action, and Pay-off (CAP). Habitual behavior is set off by a stimulus or Cue, which triggers an unthinking response or Action, for which you receive a reward or Pay-off. Every time anyone completes such a cycle, the bad habit is reinforced by making the response more automatic and immediate.
August 18, 2014

How to Defeat Deception

Deception is everywhere. The most ubiquitous example—advertising. No doubt you learned at an early age that marketers use all sorts of guises and even outright lies to trick you into buying their products. Not all advertising deceives as egregiously as the package illustrated in the comparison below. Of course, advertising is not the only deceiver you regularly encounter. If you’re lucky, only a few of your peers, managers, suppliers, clients, and employees pursue hidden agendas, play victim, divert your attention, […]
August 11, 2014

How to Ask Intimate Questions

Questions hold the key to the doors of effective communication. But they can do more than open doors. They can help you develop Leadership Intimacy. The sum of how you as a leader apply your emotion, cognition, behavior, and communication determines how effectively you will be able to inspire action, motivate engagement, and mobilize performance. Leaders can begin to build Leadership Intimacy with intimate questions. What are intimate questions? Intimate questions enable you to personalize your leadership approach and help […]
August 4, 2014

4 Reasons for Feedback from Multiple Sources

Feedback from multiple sources is always more reliable than any one source. Especially when the feedback conflicts with what someone already believes to be true. For example, if one person tells you that you have a green tail, you can confidently assume they are mistaken. If two people make the same observation, you might conclude they are in cahoots and pulling your leg. But when a dozen people insist, it may be time to embrace your tail! Four for More […]