Helanie Scott

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

February 1, 2012

Don’t Take My Word for It

“No one likes to hear you toot your own horn,” I was told from an early age. “It’s bad form and very unbecoming!” If I had know then what I know now, I would have replied, “Oh, yeah? Tell that to Louis Armstrong!” When I went into business for myself, I learned that you have to advertise, which amounts to blowing your horn rather loudly. As Thomas Jefferson said, “The man who stops advertising to save money is like the […]
January 16, 2012

The Leadership Coaching Box Bears Many Gifts

Sharpening your leadership coaching skill is essential for achieving sustainable results. Coaching helps you advance the skills, knowledge and attitude of employees to perform at their peak. According to the featured article Managers Must Enter the Coaching Box to Help Develop Their Team in Workforce, there are most likely three reasons why managers don’t coach: 1. Don’t understand the value of coaching 2. Don’t possess the skill to coach others 3. Don’t dedicate the time CoachQuest will give you skills and […]
October 24, 2011

Helping workers become more valuable and productive relies on Leadership Coaching

Coaching in the news from India. In an interesting article from Fast Company, Phaneesh Murthy, CEO of iGate Patni, a top-10 Indian outsourcing company, where Murthy oversees 26,000 employees he states; “We’ve developed much stronger training programs in-house” What do engineers experience through their developmental cycle? Murphy says; “Four months of training in engineering fundamentals, and then for eight months the new hires are paired with a senior person for mentoring.” This commitment to ongoing education is something U.S. companies […]
October 10, 2011

Find your Voice and Coach your team to use theirs

Extraordinary leadership is about creating a climate where the truth is told, brutal facts are confronted, pink elephants are discussed, solutions are debated, commitments are made and kept, and unified teams stand behind decisions. To be an extraordinary Leader-as-coach is about creating a climate where everyone has a voice. You use your voice deliberately and with great humility and you encourage everyone to use their voice.
September 30, 2011

The Leadership Solution

Bring it Up! Leadership must have courage and humility to address the Real issues and Real facts. Talk it Up! Leadership must use candor and engage in lively debate. Wrap it Up! Leadership must achieve clarity, resolution, ownership and a clear path to action. Follow it Up! Leadership must create a sense of progress, accomplishment and drive accountability to action improved outcomes. CoachQuest will guide you to provide the kind of feedback that makes a difference. [el52b35d3687258]
June 3, 2013

Improve Performance with Call and Response Redirection

In my previous blog post, How to add FORCE to your Positive Reinforcement, I pointed out that in every CoachQuest Leader-as-Coach Workshop, we practice two kinds of Call and Response Coaching—Reinforcement and Redirection. I gave you an overview of how to Reinforce what your team members are doing well. Now I will introduce the practice of Redirection Coaching. Using the Call and Response technique outlined in Call and Response Coaching, your job is to provide constructive feedback that will help […]
May 27, 2013

How to add FORCE to your Positive Reinforcement

Everybody appreciates a genuine, sincerely delivered pat on the back. But that truism can get a leader into trouble. Sincere as it might be, genuine positive reinforcement can actually work against you. You may have heard me say, “Praise unexamined is futile and meaningless.” That’s because it’s never enough to simply offer your team members a pleasant, “Nice job!” Unless you and your employee examine the praise, you’re wasting your breath. Leadership Intimacy demands that you not only recognize what […]
May 20, 2013

Call and Response Coaching: A better way to lead the way

If I say, “Shave and a haircut…” you say, “Two bits.” When we do that, we engage in a social interaction known as Call and Response. We find this kind of back-and-forth, give-and-take interaction all around the world. In Africa, where I come from, performers actively involve their audiences in their performances, which are not meant to be watched passively. We know that in the workplace, involvement drives ownership. As a leader, you can use Call and Response Coaching to […]
May 13, 2013

You Are Because We Are

In the South African language Nguni, Ubuntu means “humanness.” Similar concepts appear in Botswana, Malawi, and Zimbabwe. In Western culture, a version appears as early as 1770 from the French Enlightenment. The philosopher Baron d’Holbach wrote in his System of Nature that “it is other people who are most necessary to the welfare of man…” More recently US president Theodore Roosevelt addressed the idea of Ubuntu in a 1903 message. The welfare of each of us is dependent fundamentally upon […]