Helanie Scott

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

January 20, 2014

Nine Ways to Make Every Minute Count

Ask anyone who has lost money, they’ll tell you it’s not a very rewarding experience. But time, we would all agree, is so much more valuable than money. Your life is not just measured in time, it is time. And when you waste time, you throw away part of your life. Even worse, you can work and get your money back. But time lost is lost forever. And nothing has value outside of time. You can have the greatest home, […]
January 13, 2014

3 Lessons in Mode Management

Have you ever referred to someone by the way they behave—shy, aggressive, or studious? Do you think of aggressive, for example, as that person’s personality? That’s a rather limiting way to identify someone, isn’t it? Try thinking of a person’s behavior in terms of modes. Think of your behavior the same way. I know someone who is assertive in a masterful way at work but almost the opposite at home and among her friends. Clearly her assertiveness would be described […]
January 6, 2014

Get REAL to Communicate with Millennials

I want to bring in the New Year by focusing your attention on the newest people in your organization. Specifically the challenge of how to communicate with millennials. Your leaders are older than your youngest hires. Sometimes a generation older. Your younger professionals, whether they you call them Generation Y or Millennials, tend to be less effective communicators, some would say. That’s fine, they are not your leaders yet. You have time to help them communicate more effectively. But that’s […]
December 16, 2013

The How and Why of High Engagement

How many people work in your organization? If you answered with a percentage, such as, “About half,” then you understand the question. Let me put it this way, What percentage of your workforce is fully engaged? I’ve seen all kinds of numbers over the years bemoaning engagement percentages that hover around 30 percent. The “about half” quip, above, actually represents what I generally see as the percentage of those workers who have effectively checked out, who come to work to […]
December 2, 2013

Combat Killer Silence with the 4 Ups

Some stock phrases meant to promise open communication are spoken so frequently, I think it’s time to officially designate them as communication clichés. Some examples: My door is always open Don’t be afraid to ask. I promise to be open and direct with you. We all have to open up and share.   Everyone understands that candid communication is essential to organizational health. No one argues that you can build High Commitment and High Performance without honesty. Yet in practice, […]
June 2, 2014

The 6 Ps of Powerfully Productive Meetings

As I consult with companies around the world, I hear over and over complaints about meetings, as if they were the bane of the workplace. They often are, but they certainly don’t have to be. On its website the US State Department offers Seven Norms of Collaborative Work. After combining and rearranging the Norms, I share six here. I am confident that if you take them to heart, you and your team will begin having much more productive meetings. Below […]
May 26, 2014

Your Four Biggest Leadership Challenges

The Center for Creative Leadership (CCL) interviewed leaders from seven countries in order to identify The Challenges Leaders Face Around the World. Not surprisingly they shared many of the same leadership challenges. It quickly became clear as I read the CCL white paper that the concerns of leaders around the world fell into four categories—Me, You, We, and It. This focus is also supported by Daniel Goleman, “A failure to focus inward leaves you rudderless, a failure to focus on […]
May 19, 2014

Two Out of Five for Leadership Intimacy

Study after study has confirmed the connection between employee engagement and increased productivity, performance, and customer satisfaction, along with the reduction of absenteeism and turnover. Therefore any company that wants to compete successfully today must go beyond fostering job satisfaction and ensure that it fully engages its employees. But is that enough? Especially after your competitors have embraced employee engagement? The Society for Human Resource Management (SHRM) conducts an annual survey in an attempt “to identify and understand the factors […]
May 12, 2014

The Pros and Cons of Reinforcement and Redirection

If you’ve read, Call & Response Coaching, you understand that leaders can and must influence and empower High Commitment and enable High Performance in two ways—with skillful Reinforcement and Redirection. Both approaches of the Call & Response model are necessary. But lately I see research attempting to answer the question, Is there a proper or optimum ratio of Redirection and Reinforcement that a leader should aim to achieve? According to analysis presented in The Ideal Praise-to-Criticism Ratio by Jack Zenger […]