Helanie Scott

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

June 10, 2013

Leadership Presence: How to perfect your Touch Points

Leadership Presence is important, because how you are perceived affects your ability to lead. But if you Google “Leadership Presence,” I’m certain you will end up confused about what it is. There seems to be no end to how leadership coaches define and teach it. Some approach it as an art. Others relate it to stage presence. I’ve seen it defined as the ability to command as well as the ability to connect. On and on go the many definitions […]
June 3, 2013

Improve Performance with Call and Response Redirection

In my previous blog post, How to add FORCE to your Positive Reinforcement, I pointed out that in every CoachQuest Leader-as-Coach Workshop, we practice two kinds of Call and Response Coaching—Reinforcement and Redirection. I gave you an overview of how to Reinforce what your team members are doing well. Now I will introduce the practice of Redirection Coaching. Using the Call and Response technique outlined in Call and Response Coaching, your job is to provide constructive feedback that will help […]
May 27, 2013

How to add FORCE to your Positive Reinforcement

Everybody appreciates a genuine, sincerely delivered pat on the back. But that truism can get a leader into trouble. Sincere as it might be, genuine positive reinforcement can actually work against you. You may have heard me say, “Praise unexamined is futile and meaningless.” That’s because it’s never enough to simply offer your team members a pleasant, “Nice job!” Unless you and your employee examine the praise, you’re wasting your breath. Leadership Intimacy demands that you not only recognize what […]
May 20, 2013

Call and Response Coaching: A better way to lead the way

If I say, “Shave and a haircut…” you say, “Two bits.” When we do that, we engage in a social interaction known as Call and Response. We find this kind of back-and-forth, give-and-take interaction all around the world. In Africa, where I come from, performers actively involve their audiences in their performances, which are not meant to be watched passively. We know that in the workplace, involvement drives ownership. As a leader, you can use Call and Response Coaching to […]
May 13, 2013

You Are Because We Are

In the South African language Nguni, Ubuntu means “humanness.” Similar concepts appear in Botswana, Malawi, and Zimbabwe. In Western culture, a version appears as early as 1770 from the French Enlightenment. The philosopher Baron d’Holbach wrote in his System of Nature that “it is other people who are most necessary to the welfare of man…” More recently US president Theodore Roosevelt addressed the idea of Ubuntu in a 1903 message. The welfare of each of us is dependent fundamentally upon […]
February 10, 2014

The Seven Essential Abilities of an Empathetic Leader

Great leaders take a personal interest in the employees they manage. They apply the appropriate and balanced amount of Empathy, one of the Six Attraction Powers. Empathetic leaders invest themselves mentally and emotionally in the well-being of their employees. This behavior fosters trust, which facilitates the highest possible level of collaboration and teamwork. Trust also encourages better working relationships, makes work easier, creates a safe environment for achievement, and is more satisfying for all concerned. Like every other Attraction Power, […]
February 6, 2014

More dollars for training means great gains for you!

When Forbes reports Spending on Corporate Training Soars: Employee Capabilities Now A Priority, leaders everywhere should at the very least start to consider scheduling leadership training dates. Karen O’ Leonard, author of the Factbook series, Bersin by Deloitte’s popular benchmarking studies in human resources, has just completed The Corporate Learning Factbook 2014: Benchmarks, Trends, and Analysis of the U.S. Training Market. In her report we learn that corporations across the world are making the smart investment decision to put more […]
February 3, 2014

Four Critical Behaviors of Balanced Accountability

You’ve heard the adage, If you’re not part of the solution, you’re part of the problem. Something very similar applies with regard to Accountability. Namely, you are either driving too little, too much, or just the right balance of Accountability. There is only a very small sweet spot that can be called driving the right level of Accountability. Balanced Accountability addresses the performance side of leadership and the ultimate goal of Leadership Intimacy and achieving High Commitment and High Performance. […]
January 20, 2014

Nine Ways to Make Every Minute Count

Ask anyone who has lost money, they’ll tell you it’s not a very rewarding experience. But time, we would all agree, is so much more valuable than money. Your life is not just measured in time, it is time. And when you waste time, you throw away part of your life. Even worse, you can work and get your money back. But time lost is lost forever. And nothing has value outside of time. You can have the greatest home, […]