Helanie Scott

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

May 26, 2014

Your Four Biggest Leadership Challenges

The Center for Creative Leadership (CCL) interviewed leaders from seven countries in order to identify The Challenges Leaders Face Around the World. Not surprisingly they shared many of the same leadership challenges. It quickly became clear as I read the CCL white paper that the concerns of leaders around the world fell into four categories—Me, You, We, and It. This focus is also supported by Daniel Goleman, “A failure to focus inward leaves you rudderless, a failure to focus on […]
May 19, 2014

Two Out of Five for Leadership Intimacy

Study after study has confirmed the connection between employee engagement and increased productivity, performance, and customer satisfaction, along with the reduction of absenteeism and turnover. Therefore any company that wants to compete successfully today must go beyond fostering job satisfaction and ensure that it fully engages its employees. But is that enough? Especially after your competitors have embraced employee engagement? The Society for Human Resource Management (SHRM) conducts an annual survey in an attempt “to identify and understand the factors […]
May 12, 2014

The Pros and Cons of Reinforcement and Redirection

If you’ve read, Call & Response Coaching, you understand that leaders can and must influence and empower High Commitment and enable High Performance in two ways—with skillful Reinforcement and Redirection. Both approaches of the Call & Response model are necessary. But lately I see research attempting to answer the question, Is there a proper or optimum ratio of Redirection and Reinforcement that a leader should aim to achieve? According to analysis presented in The Ideal Praise-to-Criticism Ratio by Jack Zenger […]
May 12, 2014

4 Ups! Model of effective communication

Listen Up! As part of our ongoing leadership-development research at Align4Profit, we collect data from the participants in our programs and conduct interviews with leaders at all levels in multiple industries. Recently we launched a survey to delve deeper into what exactly makes frequent, open, honest, and candid communication so difficult for some leaders and organizations. We are excited to share the preliminary results with you here. Align4Profit’s 4 Ups! is a model for REAL communication. The absence of which […]
May 5, 2014

3 Crucial Questions to Ask Your Boomers

Before they take to the beach for the rest of their natural lives, you might want to take aside your soon-to-retire executives from the Baby Boomer generation and learn a few things from their experience. Consider, for example, the following kinds of questions: What have you learned about change? Change is a constant that younger workers have not had the time to experience or fully appreciate. Boomers understand change. They once collected 45-rpm singles, moved up to LP phonograph records, […]
October 13, 2014

Ubuntu: Leadership Lessons from Africa

Boyd Varty grew up among the animals of the Londoloze Game Reserve of eastern South Africa. A place, he recalls in his TED Talk What I learned from Nelson Mandela, where the “people, animals and ecosystems teach us about a more interconnected world.” When he was nine years old, Boyd met Nelson Mandela, whom he refers to as the embodiment of ubuntu—the African word for interconnectedness. More specifically, ubuntu means, “I am because of you.” It expresses the idea that […]
September 22, 2014

Lindsay Learns a Leadership Lesson from the Platinum Rule

Lindsay (not her real name) was a bright, ambitious manager. Recently hired to lead a team at a software company, she was eager to start off in a positive way. During her interview process, she had met with the group she would lead. She knew they would have a say in who would be hired. And the fact that she was chosen from among several dozen candidates led Lindsay to think, rightly so, that she already had made a good […]
September 15, 2014

It’s Not a Contradiction When You See Both Sides

Some leaders don’t do well with contractions. You know who I mean. The “my way or the highway” type. Those command-and-control leaders, who think they have to be right all the time and think they’ve failed if they ever have to stand corrected. To help dispel the one-right-way myth, I’ve listed two columns of proverbs, below, under several leadership topics. As you read them, see if you agree with one or the other.
September 8, 2014

A Lesson for Leaders from an 8-foot Bride

I’ve always argued that relationships trump skills. Eye-opening evidence for this comes from a street performer, the 8-foot Bride, turned rock star Amanda Palmer. Her brand of wildly creative and courageous intimacy trumps business as usual and provides a lesson for leaders. In the music business, “business as usual” means getting good, getting known, and getting lined up with a label. Amanda Palmer blew that business-as-usual model out the window. She went for intimacy with her audience instead of working […]