Helanie Scott

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

December 2, 2013

Combat Killer Silence with the 4 Ups

Some stock phrases meant to promise open communication are spoken so frequently, I think it’s time to officially designate them as communication clichés. Some examples: My door is always open Don’t be afraid to ask. I promise to be open and direct with you. We all have to open up and share.   Everyone understands that candid communication is essential to organizational health. No one argues that you can build High Commitment and High Performance without honesty. Yet in practice, […]
November 11, 2013

Six Steps to Changing Brains

Leaders who want to achieve high performance in their organizations recognize how difficult it can be to get people to change. It starts with changing brains. Even those who have achieved greater performance levels and are tempted to feel satisfied with the status quo understand that no matter how well their teams may be performing, they can do better. Furthermore, the way people behave today will have to change tomorrow, because if anything is certain, it’s that the things will […]
October 14, 2013

15 Questions Every CEO Needs to Answer

Great leadership consistently and effectively sets direction, creates alignment, gains commitment, and drives accountability. With this kind of leadership, your organization is either on top of your competition or will soon be there. If you think your leadership might have room for improvement, I offer a number of questions to help gauge just how much room there is. If you like, you can score your organization’s leadership. I’ll have some recommendations based on your scores following the questions. Scoring your […]
October 7, 2013

How you can be seen as a confident, intelligent, dependable leader

In studies by Cameron Anderson of UC Berkeley published in the Journal of Personality & Social Psychology, researchers have come up with some interesting insights into how and why some people take the lead in newly formed groups. In short, the people who lead are those who take the lead. But we can also find some deeper lessons in leadership in the details of the experiments. How leaders emerge in groups When researchers assigned subjects to group exercises, the men […]
September 30, 2013

Coach team alignment to get the “dead” out of deadlines!

Nothing gets things going like a solid, no-exceptions deadline. In addition to making sure things get done, deadlines also teach teams how to delegate and force members to set priorities. Meeting deadlines teaches teams to work on a schedule. For that reason extended deadlines are dangerous, because they can become a habit and destroy discipline. Without deadlines, it’s safe to assume not much would get done. And yet, many teams have a hard time meeting deadlines, despite the fact that […]
May 12, 2014

The Pros and Cons of Reinforcement and Redirection

If you’ve read, Call & Response Coaching, you understand that leaders can and must influence and empower High Commitment and enable High Performance in two ways—with skillful Reinforcement and Redirection. Both approaches of the Call & Response model are necessary. But lately I see research attempting to answer the question, Is there a proper or optimum ratio of Redirection and Reinforcement that a leader should aim to achieve? According to analysis presented in The Ideal Praise-to-Criticism Ratio by Jack Zenger […]
May 12, 2014

4 Ups! Model of effective communication

Listen Up! As part of our ongoing leadership-development research at Align4Profit, we collect data from the participants in our programs and conduct interviews with leaders at all levels in multiple industries. Recently we launched a survey to delve deeper into what exactly makes frequent, open, honest, and candid communication so difficult for some leaders and organizations. We are excited to share the preliminary results with you here. Align4Profit’s 4 Ups! is a model for REAL communication. The absence of which […]
May 5, 2014

3 Crucial Questions to Ask Your Boomers

Before they take to the beach for the rest of their natural lives, you might want to take aside your soon-to-retire executives from the Baby Boomer generation and learn a few things from their experience. Consider, for example, the following kinds of questions: What have you learned about change? Change is a constant that younger workers have not had the time to experience or fully appreciate. Boomers understand change. They once collected 45-rpm singles, moved up to LP phonograph records, […]
April 28, 2014

4 Uncommon Tips for Stronger Meeting Focus

I’m going to give you credit for being familiar with most of the rules for running effective meetings and recommend four meeting focus ideas I recently found that you may not have come across. 1. Bag Electronics In our CoachQuest workshops, we ask participants to place their mobile phones in a big bowl. Maybe you do something similar. Here’s a rather clever idea I picked up from one of my LinkedIn groups. Someone wrote how he gave large, personalized envelopes […]