REAL Communication

Align4Profit Leadership Development Blog

In the following posts of the Align4Profit leadership development blog, you’ll find fascinating news, helpful advice, and easy-to-implement leader-as-coach techniques and tips for leaders in all kinds of organizations.

Read and enjoy. We welcome your comments!

July 12, 2016

How to Join the Ranks of Best Places to Work

A positive corporate culture can improve the performance of an organization by as much as 30 percent, according to James L. Heskett of Harvard University. And one of the best ways to determine whether or not you have a positive corporate culture is what your employees say about what it’s like to work there. Google, for example, has been in the top slot of the Fortune’s 100 Best Companies to Work For for seven years in a row. This year […]
May 30, 2016

How Great Leaders Motivate: 4 Ways to Foster Innovation

Innovation is so essential to organizational success, it goes without saying. But I said it, because although we hear so much about innovation and how important it is, we often fall into the trap of giving it little more than lip service. In this series of blog posts about employee motivation, I conclude with innovation, saving the most important for last. That’s because innovation may be the greatest motivator for employees. It is also critical for your organization to create […]
May 16, 2016

How Great Leaders Motivate: Develop Employees 4 Ways

The people you want to hire, the kind of employees I hope you have hired, are people who want to grow. They are employees who want to become great at what they do. Better yet, they want to drive your organization to higher and higher levels of success. If your employees are not of a continuous-learning mindset, then you may be lacking in your approach to motivation. We know from experience and from the research we continuously follow that employees […]
May 16, 2016

Helanie on Horseback: Focus on your strengths

We ended our trip at the north perimeter of the Grand Canyon where fewer than a thousand visitors come a year. Then we said our farewells, having built strong bonds and experiencing many exhilarating moments together. I’m going to miss my trail companions, but I won’t forget the insights they gave me.
May 16, 2016

Helanie on Horseback: The Value of Effective Communication

You can imagine the interesting dynamics that take place when you gather a group of people and spend day and night together for several days. There are bound to be conflicts and differences of opinion. Leaders who master the art of understanding individual needs and wants and try to find common ground are the ones who build great teams.
May 12, 2014

4 Ups! Model of effective communication

Listen Up! As part of our ongoing leadership-development research at Align4Profit, we collect data from the participants in our programs and conduct interviews with leaders at all levels in multiple industries. Recently we launched a survey to delve deeper into what exactly makes frequent, open, honest, and candid communication so difficult for some leaders and organizations. We are excited to share the preliminary results with you here. Align4Profit’s 4 Ups! is a model for REAL communication. The absence of which […]
April 21, 2014

Follow it Up! Conscientiously to Guarantee Progress

To Follow it Up! means more than checking up on the progress of your employees. It means to inspect what you expect, yes, but so much more. While many organizations perform poorly because of lack of follow-through, those that do better have leaders who go beyond holding their employees accountable to clearly defined expectations and tracking progress in regular reviews. Of course, those steps cannot be forgotten. They get things done. But that’s just the beginning. Follow it Up! to […]
April 14, 2014

Wrap it Up! Clearly with 5 Ws and 1 H

It takes bold accountability to wrap up coaching conversations properly. And by “properly” I don’t mean for you to follow some prescribed or artificial way. Even though I prescribe specific goals to reach, the only measure of “properly” you should be concerned with is whether or not your conversation will achieve the results you expect. Even though I give you a question format to follow, the only mark you need to make is that you and your learner understand and […]
April 7, 2014

Talk it Up! Candidly with 3 kinds of questions

Anyone can talk. Very few people will remain quiet when asked for their observations. But we listen and come back only to those whose observations we find worthwhile. You can use this simple observation two ways. 1. Ask questions. 2. Improve your observations. Ask Questions Leaders’ attempts to lead productive conversations often get sidetracked. Their observations and directions fall on deaf ears. Both of these problems can be solved with questions. Rather than direct and talk throughout an entire Talk […]