It takes bold accountability to wrap up coaching conversations properly. And by “properly” I don’t mean for you to follow some prescribed or artificial way. Even though I prescribe specific goals to reach, the only measure of “properly” you should be concerned with is whether or not your conversation will achieve the results you expect.
Even though I give you a question format to follow, the only mark you need to make is that you and your learner understand and agree upon the 5 Ws and 1 H.
Who – Who will do it?
What – What will be done?
When – When will it be done?
What – What will success look like?
Why – Why is this relevant?
How – How will we track progress?
Every Wrap it Up! conversation will hit its mark if you ask, in your own words, “So, we agreed that X will do X, on or by X date, at X time, with X outcome, and report back to X in X way?”
Learn and apply this Wrap it Up! technique, and I guarantee you will increase your coaching conversation success. It’s the best approach I know for getting commitment and keeping it on track.
As you’ve learned reading my blog posts, every leader uses the Six Attraction Powers differently. When misused, they actually become Repellent Forces. Here are just a few examples:
Aggressive “Here’s what to do now, how to do it, and no excuses.”
Enabling “Here’s what you might try, and this is how I will help. If things don’t go well for you, please ask my help.”
Arrogant “Here is exactly how it needs to be done, what information needs to be included, and please bring me the data to support your work. Here is where you can find more information and tools to help.”
Flippant “I’m sure you will figure it out. Remember my door is always open.”
Stubborn “Remember this must be done now, or else.”
To practice how to Wrap it Up! and all of the 4 Ups, I invite you to join other leaders in our next, open-enrollment CoachQuest Leader-as-Coach Workshop. In the meantime, feel free to discuss coaching conversations with me at firstname.lastname@example.org or 972-608-0400.
What about you and your organization? I’m conducting a survey to really get to the bottom of what why and how the 4 Ups! give so many organizations so much difficulty. Just two questions. Take a few seconds to help out. Naturally I will share the results. 4 Ups! Survey