I use the term Leader as Coach and train leaders how to lead as coaches. We define effective leadership as a manager’s ability to demonstrate the emotion, cognition, behavior, and communication that create rewarding employee experiences, and in turn, unforgettable customer experiences, which drive superior outcomes.
The way you present yourself as leader is determined by how you Feel. Think. Act. and Talk. When delivered well, this behavior creates an environment where everyone profits, as illustrated below.
The way you Feel determines what you Think. Your thinking determines how you Act and Talk. Obviously, to bring all four into line, you have to start with the way your Feel. CoachQuest helps managers Feel. Think. Act. Talk. like a Coach, which produces High Commitment, High Performance, and greater Profit.
Here are the ten things a manager-as-coach does almost instinctively to achieve all of the above:
To learn how to accomplish all of the above and to Feel. Think. Act. Talk. like a Coach, join other leaders in our next CoachQuest Leader-as-Coach Workshop. In the meantime, subscribe to our weekly newsletter, for more Leader-as-Coach news and information.
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