Taking Action Is a Key Indicator of Compelling Conversations

compelling conversations
Leading Is Talking
January 24, 2018
Good Managers Are Diligent About Following Up on Agreements
January 26, 2018
compelling conversations

Are your leaders leading with Compelling Conversations?
In a series of posts on my 4 Ups! model (Bring it Up! Talk it Up! Wrap it Up! and Follow it Up!) I share that it is rare for any leader to be proficient at all four skills based on their personality, their natural Attraction Powers and Repellent Forces.

Once a conversation has been Brought Up, Talked Up, and Listened Up, it is time to Wrap it Up and gain heart-felt commitment by achieving mutual understanding, gaining agreement, and facilitating clear action planning.

How do your managers Wrap Up! conversations, meetings, and performance feedback? If they leave discussions with clear action plans, kudos to you!

What I most often hear however is,

  • “She nodded her head up and down in agreement, yet nothing happened.”
  • “I left the conversation not sure what action my manager wanted me to take.”
  • “I don’t believe the solution is viable, so I’m going to do nothing.”
  • “I’ll just go back and do what I’ve always done. This won’t work.”

Many managers leave discussions with a “hope and a prayer” or implicit expectations that actions will be taken. The better practice is to be explicit in what is expected.

In every Wrap it Up conversation, you will be much more effective as a leader if you use a little script along the lines of, “So, we agreed that X will do X, on or by X date, at X time, with X outcome, and report back to X in X way?” Where others may become angry, frustrated and defeated, you will have an approach for getting commitment and getting things done.

In our Compelling Conversations Program we share time-tested, hands-on, results-driven tools to help your leaders excel. We deliver leadership training the way you want it with specific scenarios customized for your environment. Schedule a call and I will share strategies you could put into practice immediately.

compelling conversations   Be sure to check out all five posts in our Compelling Conversations series
  • Say what? Compelling Conversations Are Key to Great Management
  • Bring It Up! The skill that leads to better performance.
  • Leading Is Talking
  • Taking Action Is a Key Indicator of Compelling Conversations
  • Good Managers Are Diligent About Following Up on Agreements

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Helanie Scott
Helanie Scott
Helanie (pronounced yeh-LAH-nee) Scott, CEO and founder of Align4Profit in Dallas, Texas, has driven stunning leadership and cultural transformations for an impressive list of organizations. She has mastered the ability to connect with her audiences in the boardroom, classroom, on stage, or in one-on-one coaching sessions. Helanie’s Align4Profit clients rave at the way her engaging programs freshen outdated mindsets and deliver results-oriented, aligned action.