The ROI of Better Conversations

Managers make the most difference when it comes to inspiring employee engagement. It’s their job to keep their employees engaged. Could your leaders do a better job of engaging their employees?

Of course, they could. No matter how effectively they engage right now. There’s always room for improvement. Here’s the key: Employees are three times more likely to stay engaged when they have regular and meaningful conversations with their manager.

And here’s why you should want to take the way your managers engage now up to the next level: Better management by way of better conversations puts organizations out ahead in four important ways.

Better conversations not only compel others to get the right things done, but to get things done at the right time, by the right people, the right way. When, who, and what.

When? The Right Time is Now

Managers initiate frequent and consistent conversation as close to an event in which good or bad performance occurs

Who? The Right Person Is Right in Front of You

Managers focus on the employee undistracted by other priorities. These managers see the conversation as their principal priority.

What? The Right Way Is to Do Right

Managers create meaningful conversations for their employees. Conversations that do right by the employee, the team, and the organization.

How do you and your leaders consistently nail this three-step challenge? Allow me to leave you with The Three Questions, a very short tale by the great Russian writer Leo Tolstoy. It answers this questions, when? who? and what? in a beautiful and engaging way.

If you want to get serious about getting returns like 10 percent higher customer stats, 20 percent higher productivity, 21 percent higher profitability, and 41 percent lower absenteeism, raise the ability of your leaders to engage their employees with our Compelling Conversations workshop.

Let’s talk about how we can raise engagement in your organization.

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